The new federal government is setting out with the aim of making tangible progress in the digital transformation of all areas of life – and, in particular, public administration. It is clear to everyone: visiting a government office or working in public administration simply cannot feel like it did in the 1980s.
For this to succeed, it is absolutely crucial that both citizens and public sector staff experience real added value – in other words, that digital solutions are holistically thought through, designed and tested before they are rolled out.
The experts at IBM iX demonstrate that this is already possible and show how to transform the initial momentum of change into long-term enthusiasm – Aperto, IBM’s hybrid digital and consultancy agency – demonstrate in their open workshop discussion, using selected real-world examples.
Watch the recording here on Wegweiser.tv