Another step towards a more citizen-centred administration: applications for housing benefit have been available online in 100 local authorities since January

With case numbers rising rapidly and public access to services restricted, online applications – particularly in the social sector – have become even more important as a result of the coronavirus pandemic. The OZG thematic area ‘Work & Retirement’ within the KDN – the umbrella organisation for municipal IT service providers – is organising the digitalisation of administrative services relating to social security.

Read the full article here: “Digital housing benefit applications have been possible in 100 local authorities since January”