2nd ZuKo Social Security Forum: Social Security in the Age of Digital Transformation, taking place in Berlin in December
As a satellite event to the Future Congress on State & Administration, the 2nd ZuKo Social Security Forum will take place on 4 December (the evening before) and 5 December 2023 at the Berlin Marriott Hotel. Under the theme “Social Security in the Digital Age”, participants will embark on a journey through the key challenges demographic change, the digitalisation of business models and customer interaction, rising benefit expenditure and employer branding to attract skilled workers to the social security sector. The organisers are expecting over 250 participants this year from all areas of social security.
Discussions will focus on current developments in the German welfare state and how it can remain strong, modern and efficient. Due to ongoing digitalisation, existing structures and processes must be constantly scrutinised in order to cope with increasingly complex tasks. Issues relating to modernisation and the transfer of responsibilities to intelligent, digital solutions are coming to the fore.
The event will draw on insights from proven best-practice projects in social security, with their recipes for success discussed in practical dialogue with experts, and visionary solutions proposed. These key themes will guide the event:
- A turning point for Germany as a business location? A debate on the future of tomorrow’s welfare state
- The digital future of accident insurance
- Higher costs & rising quality requirements: Do we need reforms and structural adjustments to ensure the system’s financial sustainability?
- Satisfied and happy customers: touchpoints and new service offerings
- People Experience – the path to future-proof human resources management
- New technologies, new ways of working: The impact of the cloud on IT strategy and organisation
- Success factors and real-world examples of successful automation and digitalisation
- The future of employer branding in social security: Successful cultural change and recruitment of skilled workers for today and tomorrow
To round off the conference, the plenary session in the late afternoon, ‘Future Paths for Social Security: A Roadmap for Strategies and Tasks’, will bring the event to a close.
This is already the second event of its kind. Last year, around 150 people took part – with a very positive response. Some impressions from the previous forum are documented at VdZ.org .
The event is supported by partners such as Capgemini, Horváth& Partner, Kienbaum Consultants International GmbH and adesso SE.
Further information can be found on our website. Participation in the 2nd ZuKo Social Security Forum is here
Your contact:
Oliver Lorenz
Tel: +49 30 284 881-20
Email: oliver.lorenz@wegweiser.de