Roadmap for the 2nd ZuKo Social Security Forum

What are the next logical steps to steer the social security system safely through the challenges ahead and ensure its long-term viability? At the 2nd ZuKo Social Security Forum, held from 4 to 5 December, more than 150 people put their heads together to answer this question. The result: a four-part roadmap setting out a comprehensive strategy for the digitalisation of social security, whilst also addressing the implications for customers, staff and IT. You can find an insight into the forum’s findings here.